SHIPPING

We ship all over the world by international couriers.

All orders are processed immediately subiect to verification of actual availability of the product and of payment. Shipments are made within 2-3 business days in Italy (excepting the islands, where delivery is within 3-5 business days) depending on the delivery area and the time at which the order was placed or the payment receveid. We don’t ship to Livigno, Campione d’Italia, post office boxes, postmail service block. In EU countries shipments are made within 4-5 business days. In non-EU countries listed below (U.S.A, Canada, Mexico, Australia, New Zeland, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailandia, Gibraltar, Iceland, Liechtenstein, Norway, Switzerland, Andorra, Monaco) shipments are made within 5-7 business days, barring any customs stopped, for all the other countries the Customer must contact the Femdue s.r.l.s. by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. In Italy and EU countries goods arrive at destinations directly to the place indicated without having to pay anything on top of the amount paid at the time of the order. In non –EU countires the courier may arrive with a separate invoice claiming payment of the dues and taxes applied by local authorities. Customs duties and taxes required by the local authorities they are not included in the shipment of goods costs and are always at Customer’s charge, who is obliged to check on them before making an order. Free shipping in Italy.

For deliveries in the Eu countries there is a variable contribution to the shipping charges, depending on the object’s volumetric weight, from a minimum of Euro 10,00 to a maximum of Euro 25,00 with a maximum total volumetric weight of kg 60; for orders up to two items, the shipping cost will be the sum of the two contributions provided for each object; for orders to the two objects, the shipping cost will be the sum of only two contributions, namely the two major entities of the purchased objects (for example: for the delivery of five Berber cushions, two Handira blankets and a Beni Ourain carpet the total cost of shipment will be of Euro 40,00 that is the sum of the shipping contribution provided for the carpet and that provided for the blanket).

For deliveries in Gibraltar, Iceland, Liecheinstein, Norway and Switzerland there is a variable contribution to the shipping charges, depending on the object’s volumetric weight, from a minimum of Euro 10,00 to a maximum of Euro 20,00 with a maximum total volumetric weight of kg 60; for orders up to two items, the shipping cost will be the sum of the two contributions provided for each object; for orders to the two objects, the shipping cost will be the sum of only two contributions, namely the two major entities of the purchased objects (for example: for the delivery of five Berber cushions, two Handira blankets, a Beni Ourain carpet and a Cameroon head the total cost of shipment will be of Euro 30,00 that is the sum of the shipping contribution provided for the carpet and that provided for the blanket).

For deliveries in U.S.A and Canada there is a variable contribution to the shipping charges, depending on the object’s volumetric weight, from a minimum of Euro 10,00 to a maximum of Euro 20,00 with a maximum total volumetric weight of kg 60; for orders up to two items, the shipping cost will be the sum of the two contributions provided for each object; for orders to the two objects, the shipping cost will be the sum of only two contributions, namely the two major entities of the purchased objects (for example: for the delivery of five Berber cushions, two Handira blankets, a Beni Ourain carpet and a Cameroon head the total cost of shipment will be of Euro 30,00 that is the sum of the shipping contribution provided for the carpet and that provided for the head).

For deliveries in Mexico, Australia, New Zeland, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailandia there is a variable contribution to the shipping charges, depending on the object’s volumetric weight, from a minimum of Euro 12,00 to a maximum of Euro 30,00 with a maximum total volumetric weight of kg 60; for orders up to two items, the shipping cost will be the sum of the two contributions provided for each object; for orders to the two objects, the shipping cost will be the sum of only two contributions, namely the two major entities of the purchased objects (for example: for the delivery of five Berber cushions, two Handira blankets, a Beni Ourain carpet and a Cameroon head the total cost of shipment will be of Euro 50,00 that is the sum of the shipping contribution provided for the carpet and that provided for the head).

For deliveries in all the other countries the Customer must contact the Femdue s.r.l.s. by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Because of the fragility of certain products, their shipment could take place separately from the shipment of any other products purchased in the same order.

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